Returns & Exchanges
At Cura, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day window for returns on all unworn items in their original condition. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer labels and security tags are intact.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing